Product shipments may be delayed by few more days because of COVID-19 outbreak

    New Ceramics!

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    Deliveries

    We ship genuine Japanese goods worldwide directly from our warehouse in Japan.

    We offer different shipping options trying to achieve the right balance of cost and speed.

    All of our shipments (even the free shipping ones) are tracked and insured.

     

    Worldwide flat rate shipping

    Standard international flat rate shipping of only $8 (includes registered, trackable and insured goods).

    Note: the standard flat shipping rate to South America and Africa is $10.

     

    Worldwide free shipping

    Spend over $500 on your order and get FREE SHIPPING.

    Tracking number and goods insurance is also provided with this promotion.

    Conditions:

    • Orders must have at least $500 worth of items to be eligible for international free shipping.
    • Orders eligible for free shipping will usually be dispatched with Economy Shipping (9 to 21 working days transit time).

     

    Shipping methods

    To deliver your goods, we will generally use the following shipping methods:

    • International Economy Shipping:

    Economical and relatively fast shipping method. Goods are collected by Japan Post and delivered by the national postal service in your country. Estimated transit time is 9 to 21 business days depending on the final destination. Tracking number is also provided with this shipping method.

    • Expedited Shipping:

    For Expedited Shipping we will choose the most appropriate carrier depending on the weight, value and destination of your order. All carriers we work with have top speed and safe international mail shipping services for sending goods worldwide. The estimated transit time for Expedited Shipping is from 2 to 6 business days depending on the final destination. Goods are tracked and insured by default.

     

    Taxes, customs duties and fees

    An international order might be subject to import taxes, customs duties and fees levied by the destination country.

    These charges are the buyer’s responsibility.

    Customs policies vary widely from country to country. For more information please check with your country’s customs office to determine what these additional costs might be.

    Please note that when customs clearance procedures are required, it can cause delays beyond the original delivery estimates.

     

    Tracking your parcel


    TRACK YOUR PARCEL HERE


    *No matter which shipping method you choose tracking number will always be provided.
    **Tracking numbers beginning with "RRxxxxx" can also be tracked on your National Post website.